How can I get more detailed information about a product?
By clicking ''Ask a Question'' one can get further information.
N.B. Contact Details are not transferred until payment
Does the Owner need to Confirm Booking ?
Once the product is available for booking the reservation is confirmed
Do I need to pay to list an item for rent?
No fee is charged when publishing goods listings online. A fee in the form of a percentage of the total price is only
due when a rental agreement is put into effect between a renter and an owner. This is payable by the renter upon
confirmation of the reservation.
How do I reserve an item for Rent?
By the use of the calendar one can select any date and time, upon payment the Goods will be reserved.
What if two users Book and pay at the same time ?
If two users opt to book the same item at the same time the first
request is given priority, however, the owner has total discretion on which reservation to accept.
What fees do I owe MaltaMarkt?
As the owner of the good, a maximum of 10% is due upon payment. Fees depend on Membership packages.
This is payable directly by the customer to MaltaMarkt through the website.
Can I pay after I recieve the goods?
If a COD (Cash on Delivery) is turned on by the seller the buyer can make use of this option
If a vendor offers delivery of goods, are clients charged for such delivery?
Vendors can charge for deliveries; however, it must be clearly stated in the description and under shipping & policies tab.
Can I sub-let an item that I rented through the Platform?
If one wants to Rent an item which was rented(sub-let) a written consent from the owner must be provided.
Is it possible for the Vendor and Client to cancel the Booking after payment?
A Cancellation Request can be sent to consider the transaction null. This depends on the Vendor's Cancellation policies.